Shipping + Handling

 

Domestic

(UPDATED 4/26/19)

Please allow 2-4 business days for PROCESSING on items that are not on pre-order (THIS DOES NOT INCLUDE SHIPPING TIME) Please note that during holidays and sales processing time may be extended. First class mail delivery time is estimated 3-5 days and express (priority) is 1-3 days. To overnight a package, please e-mail us before purchasing. For more information on shipping, visit USPS.com or contact your local post office. 

 

International

Please refer to Dosmetic (above) for processing time. Delivery time is 9-21 business days. For faster delivery, e-mail us. 

 

Lost/Stolen/Undelivered Items

Once a package has been accepted by the USPS, the responsibility of the package arriving to you is officially USPS'. If your package fails to update and is never delivered, or has updated as delivered but you have not received your package, please contact your local USPS immediately as sometimes errors are made and the package can be picked up by you. Sometimes, an address error is the reason for a package never being delivered and it will usually be returned back to us. In the event of this happening, you will be responsible for paying shipping fees for resending. If you believe your package has been stolen or lost, please contact USPS to file a complaint. These instances are rare and will be handled on a case by case basis, but we will not guarantee we will honor or refund or ship another package for free.